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Safety Culture Assessment: Improving the Survey Process

As part of its commitment to promote high reliability in health care, ÃÛÌÒÖ±²¥ urges organizations to establish a safety culture that fosters trust in reporting unsafe conditions to ensure high-quality patient care. A project recently completed by ÃÛÌÒÖ±²¥ addressed how to improve the assessment of safety culture during survey. Health care organizations and surveyors responded so positively to the project that ÃÛÌÒÖ±²¥ will
implement survey process improvements in June 2018 for hospitals and critical access hospitals and in October 2018 for all other programs.